英语教学方法论之—旁敲侧击

 

By Vincent from www.englishvincent.com
 
英语教学方法论之旁敲侧击

我主要是教工作英语的,但很多时候学生会和我说,怎么又是谈什么proposal,谈什么budget,天天就是customercustomer, customer.腻了!确实,虽然我本着娱乐学生的精神去上职场和商务英语,但是人都容易腻烦。米饭再好吃,吃久了还是想吃几碗面条。这个时候就要拿出一些饮食男女风月让大家谈。据我观察,大部分人对于此类话题总是乐此不疲,而且就连最没有社会和工作经验的人也可以夸夸其谈。工作经验不足不代表恋爱经验缺少呀!但是谈论饮食风月男女只能是能作为辅助措施,不能天天谈。所以我在想如何让学生通过谈论乱七八糟的事情来提高工作英语。(因为很多学生一谈起19楼首页上那些慌兮兮的八卦新闻就群情激昂,课都不想上)

受到以前那堂叫为什么狗比男人/那人好的课的启发,我尝试着将工作和男女之间那么点事融会贯通,为新学期的第一堂课设计了How To Manage Multiple Boyfriends/Girlfriends. 力图通过引导学生谈论何管理多位男朋友(女朋友)这种旁敲侧击曲线救国的方式来帮助学生提高和工作相关的英语。

因为大部分学生都是女人,所以这个主题同时还有利于满足现代年轻女性的不切实际的大女子主义诉求,算是对于学生的一种巴结。虽然我个人认为大女子主义弄得社会上的人男不男女不女的。

一开始一个男生说

I will create a schedule to arrange my dates properly. And no one of them gets to get a hold of the schedule. I will save it very safely.

我需要做个schedule来合理安排约会。而且要妥善保存这张schedule,以免被她们看到。

这个男生能一开始就不假思索提出这个措施,可见是有切实的管理经验的。专业人士的idea一下子把讨论提高到了专业层面,为下面的讨论开了个好头。发现其他学生接下来提出的措施也都很实用。

Firstly, in order to manage multiple boyfriends, I need to get multiple SIM cards.
首先,要想管理好多个男朋友,我需要多买一个号码。

Ever time when I’m with one of them, I will turn off my cellphone.
每次和他们约会的时候,都把手机关掉。

I will pick up boyfriends from different social circles. I’m more likely to get caught if they happen to have some mutual friends. 不要在同一个圈子里面找男朋友。要是他们刚好认识同一个人,那就很可能被发现了。

It’s very important to separate by distance. I won’t get too many girlfriends in Hangzhou. that would be too risky. I will take the opportunity to get a girlfriend when I go to another city for business. It’s like setting up franchises.
不要找互相活动半径有交集的人。我不会在杭州找很多女朋友,这样太危险了。所以,每次我去其实城市出差的时候,就可以在当地找一个女友。就像成立代表处一样。(我们平时为了调侃某个销售风流倜傥是这样说的:他在每个中小城市都成了了代表处”)

I will save their names on my cell phone by animal’s names.
我会在手机上用动物名来存他们的名字。(所以胖的那位男友叫小猪,脖子长的那位叫小鹿。这样做还可以避免搞不清which is which.

The girl who fails to get a good performance evaluation by the end of each year will be dumped. What’s the word again? Yeah…she will be eliminated.
每年底要进行一次绩效评估,表现差的姑娘要甩掉。那个词怎么说来着??对。。。要把她终结掉。eliminate解雇的意思)

No one of them gets to give me a love bite.
不准他们在我脖子上留下吻痕。

I will give my friends the necessary training. I mean…they should learn to cover for me. So I can maximize the chance of getting caught.
我会好好培训下我的朋友。让他们学会如何给我打掩护,这样我就可以尽量减少东窗事发的可能性。

Well. I’ve heard a lot sad stories about girlfriends getting to know each other on the Qzones or those social networking websites. So limiting their access to my qzone, renren.com pages will be done first thing. I will just close my spaces if they file complaints against the authorization thing. If I’ve got the time and patience, I will try to get multiple accounts and specialize the contents on each space for different boyfriends. Sometimes customization ensures customer satisfaction. But if I spend too much time and energy on that, I wouldn’t have the time to set up more franchises.
我听说过很多女朋友通过QQ空间或者网络社交网站互相联系上的悲惨故事。所以, 首要的措施就是要对QQ空间和校内网的访问权限设置权限。如果她们对此不满,干脆直接关掉。如果我有空也有耐心,也不妨多申请几个帐号,为不同的男朋友编缉不同的内容。有时候只有为客户量身定做才能保证客户的满意度。不过如果我为此耗费过多的心血,就没空多成立几家代表处了。

I might end up in some real awkward situations. So it’s crucial to think of some excuses in advance.. I’m willing to pay for some seminars to improve my lying techniques.
有可能到时候会碰上尴尬的场面。所以预备一些好的说词来应对是很重要的。如果有专门的班可以帮助我提高撒谎技巧,交点学费也无所谓。

上英语一年多,发现完完全全的真实情境的模拟是比较困难的。即使模拟出来了,有时候也会发现会比较乏味。而情景对话的学习,有时候也只能限于听写/讲解/模仿练习,不利于提高学生兴趣和引发自发自然的表述。所以有时候通过讨论来进行。通过让学生讲故事,表述观点,提出看法和解决方案,提问题等方式来完成对于真实的英语运用的模拟。上完这堂课,发现只要话题和引导方式得当,其实不管谈论什么,都可以引生出很多很实用的商务/职场的表达方式。

不过英语课堂上帮助,学生学习和掌握各类实用表达方式的途径应该是多元的。虽然讨论和叙述占据了语言交流的相当大的部分,而且讨论过程中所积累的表达方式也能够用来应付很多真实沟通环境的表述需求,不过现实生活和工作中还有各种各样的语境和文体。所以英语课堂不能仅限于讨论,而应该有对真实沟通情境的模拟,而且学生自己必须同时在看书和工作的过程中积累活生生的句子,否则有时候即使意思表达出来了,话还是会不够自然。不能让课堂成为只能帮助学生提高唠嗑能力的英语角。

下次我会写一篇文章讲英语教学中对于真实情境的模拟。在模拟之前,我会让学生看一段Shark Tank里面真实的招商会的场景,并作出详细的讲解。模拟开始后,我会扮演一个entrepreneur(这里是寻求投资的创业家的意思),在学生面前做一个business presentation,以说服他们投资我的英语培训学校。而学生们作为投资者,会为很多问题来多了解这个项目和我的团队,并对我的课程,准备工作,管理/营销能力等做出各种各样的质疑。最终我只得到一个学生的offer,条件还很苛刻。以后还会让每个学生自己做一份创业presentation,我好加入投资商的行列。居高临下地向别人发难的感觉很爽。

献给我的学生们–看思科九年学职场英语

 By Vincent from www.englishvincent.com

 
献给我的学生们看思科九年学职场英语
 
到现在还记得一个在外企工作的学生在课堂上教给我的一个单词:spiff= A special reward given by manufacturers or service sources to agents’ or dealers’ employees, for encouraging the sale of their own goods. 才发现自己混得不够久,很多东西都不懂。所以决定继续发奋图强教英语。而且也感慨于这个板块上大家都对于慌兮兮的没用的英文感兴趣,所以打算发一个系列长贴,每次介绍一个实用的职场英语词组或者单词,献给我的衣食父母学生们。 
 
最近对思科产生了浓厚的兴趣,所以上次去三联书店看到一本以前就注意过的书思科九年,就买了。作者自称老晖,是思科的一个工程师,讲述了他在思科九年的职业生涯。比较喜欢他的文风。这些顶级外企工作的真实记录,对于我们年轻人来说也是很好的学习机会。思科算是世界上最牛比的企业之一了,其中国员工的英语水平也很聊得,混久了,一些英文用词确实很地道的。我们没机会去接受那个语言环境,就看看书吧。
 
凡是外企的人讲或者写中文都喜欢掺杂点英文,倒不是因为卖弄,而是有时候用英文更好讲更达意。所以我打算一边看这本大部头一边介绍这本书所掺杂的英文单词和词组。
 
今天来讲第一个词组:on board.
第一页:
原句:第一次见到老路,是我在上海on board 之后。
 
On board什么意思呢?作者在随后做了解释:
英语里面把加入新公司第一天的上班叫做 On Board,意思是上船了,挺形象。当时感觉自己就是带着全部家当跳到了一条船上,至于这究竟是条什么样的船,最终要开往哪里,都不是在跳上去的一刹那就可以看得很明白的。
 
作者还写过:我的员工信用卡是在On Board十几天之后拿到的。 
 
On board 的愿意是:on a boat, train or aircraft,在船上/飞机上 
例句:We go on board right here, see? 
我们就在这里登船的,知道了吧?
 
Smoking is not permitted at any time while on board this aircraft
登机后任何时间都禁止抽烟。
 
The last seat left on the plane was a middle seat and I usually prefer an aisle or window , but I was just happy to get on board .
飞机上剩下的最后一个座位是中间的,虽然我通常都喜欢挑走道和窗户的,不过不管怎么样,能赶上飞机就很不错了。(注:写英文的时候不要滥用but,比如这里就是用and,虽然用中文表述的时候会用虽然,但是。之所以不用but,是因为前后句子并没有转折的关系。因为飞机上剩下几个位置和我的喜好并没有可以转折的)
 
引申义是:as part of a group or team, especially for a special purpose。成为某些特定的团队或者项目一员,参与某事 (来自剑桥高级学习词典)

例句:Let’s bring Rob on board for the Saudi deal - he’s the expert.
    我们让Rob参与和萨特人的这个单子吧。他可是个专家。  
Once we have some celebrities on board, we’ll do even more.
等签下一些明星后,们还会推出更多的产品促销推广活动。  
 
登机/登船/或者参与某个项目/单子/组织活动,就算是加入某个qq群,注册了某个论坛,也都可以说是boardget on board, 然后别人会对你说welcome aboard!!!.当然上了贼船,别人也会很开心地对你说welcome aboard.
 
我们平时说第一天去上班,会说报到,这个时候用register应该是不对的,说on board应该更好。
 
关于加入某家公司,可以用join
I joined Cisco as an engineer 4 years ago.
 
说开始上班,其实用start也就可以了。比如人事会问你:
When can you start?
 
你什么时候能来公司报到/什么时候能开始上班/到岗。
也就没有必要说成take the position了。
 
说自己被录用了用offer
I got their offer last week, but we are still haggling over the dowry.
他们上周叫我去上班,不过我们现在还在谈待遇的问题。
 
本文例句主要来自eslpod和自编。这里再介绍一下学英文的一个小技巧,有时候你看到一个词组,想要知道它放在句子里怎么用,可以去www.eslpod.com搜索下这个词组或者单词,然后你就能学习到活生生的实用例句了! 
 
大家有什么实用的职场英语也可以在回帖中和我们分享下。英语太多太复杂了,管用简洁为王!

如何为成年人设计一堂有效并有趣的英文课

By Vincent from www.englishvincent.com

 

 
 
如何为成年人设计一堂有效并有趣的英文课
 
警告:文章很冗长很细致很罗嗦还有点小暴力和小黄色,慎入。
 
前言:本来以为只是发个帖子,想介绍一下如何设计并上一堂有效并有趣的英文课。写着写着发现自己将其写成了一篇论文。这是一篇具有实际指导和参考意义的文章,献给广大的英语教师和学习者。经验和水平有限,且行文仓促,欢迎探讨。全文分三部分,以下为第一部分。 
 
                  正文(一)
 
教英语对我来说是一个不断的探索过程,当我最近把教学理念与目标写成:
 
“根据学生的工作生活真实情境,自主设计基于主题讨论的互动性英语教材,将英语运用的听说读写译融入妙趣横生的主题讨论中,帮助学生掌握最实用的交流性英语,全面提高学生在实际工作和生活中的英语运用和自学能力。”
 
我更加意识到,有效的英语教学是一个引导学生真正表达自己观点,讲述自己故事,提出自己的解决方案的过程。一位在不实用的文体上进行填塞和模仿式的教学,是很难让人把话讲得很顺很舒服的。只有用交流性的文体把自己的话说出来,并得到及时的更正,才能慢慢形成自己的语言体系。
 
今年夏天设计的一个课程,名为
Start Up and Run A Successful Coffee Business
算是我对这个教学理念与目标最好的探索和实践。 现在来稍微分析一下这堂课的设计过程。
 
由于我在上海是做外商在华投资的咨询师的,所以对于注册公司略知皮毛。我设计课程的时候,想过让学生作为一个团队,通过讨论来提出一个方案,开一家公司,以此将很多有关商务/职场的英语表达方式在设计商业方案的过程中引诱并串联起来。考虑到学生中年轻女性居多,我自己也没有过真正的创业经验,所以选择了开咖啡店这个能够照顾到大多数人知识面和生活工作经验的话题,以便让大部分人都能够插上一脚。
 
整个课程就是基于十几个设计好的问题和临场想出来的问题,将听说读写译融合到说当中。
 
 
(一)首先,就是前戏部分。有时候前戏是一种铺垫和积累,比如我上Buying An Apartment那一课,问大家
What do you look for in an apartment?
 
学生提出了诸如prospect, facilities, location, price, convenience, developer, property management, appreciation potential等方面,并给出了原因。这样的前戏,可以为接下来的更多的讨论积累了足够的表达方式,让学生能够比较自如地进行之后的讨论,而不必不断停下来问老师什么什么该怎么说。让学生刚学到一定量的词汇就立刻将其荣誉到自己的语言当中。而在这里,前戏就更具性爱中的前戏的功能,是一种预热,让话题自然而然地滑向正戏。否则直接和学生们说今天我们要做一个创业计划,管业注册并管理一家咖啡馆,年轻女性容易被吓到。要认识到前戏对于女人的重要性嘛。
 
前戏必须自然,不能一上来就说今天我们要学20个单词和词组先。大家会觉得我不要学这么多单词。教师做的东西不是罗列,如果罗列管用,我可以一堂课教200个新词,其中有100个新词连我自己也不大会用的。教师课前应该知道自己要教给他们什么,然后就是诱骗的过程,骗他们自己讲出口。自然的东西就是爱情,做作的东西就是交易了。
 
 
以下是前戏问题:
l         Do you drink coffee?
l         How many cups do you drink on a daily basis.
l         If you are not a coffee addict. When do you usually drink coffee?
l         Why do you take your clients to the coffee house?
l         Do you have a favorite coffee house? Why it’s your first option?
l         Do you like Starbucks? Why do you like/dislike it?
l         How do you define “coffee house”
Coffee house is a place where my boss entertains his customers…
Coffee house is a place where I have an appointment with my….
Coffee house is a place I dumped my ex-boyfriend
….
  
这个前戏可以足足做15分钟。属于那种无需思考,只要根据自己的实际情况如实回答的问题,让学生慢慢进入咖啡状态,而且老师可以根据学生的回答进行进一步提问,比如关于在咖啡馆里谈生意,为什么去星巴克那种很喧闹的咖啡馆等就会很一番讨论,有时候老师可以估计将什么东西都和prepare a report, present a proposal, strike a deal with the supplier等商务上的东西靠,。
 
 
 
(二)开胃餐不可吃太饱,15分钟后就上主菜了。所以通过问下面这个问题,结束热身,正式入戏。
l         Have you ever thought about starting your own coffee business?
 
这是一个很可能导致冷场的问题。因为下面的学生可能从来没想过这个问题。所以碰上冷场,可以问下
l         Do you have a friend who wants to open a coffee shop? 
l         Do you know someone who is running a coffee shop?
l         Would you like to start your coffee business in the future?
 
总之,在设计课堂问题的时候,需要根据学生的情况,遇见可能的情况。如果问题可能会导致冷场,需要设计几个备用的问题。
 
 
(三)然后可以告诉学生他们现在要一起开一家咖啡馆。
2) Assume you are planning to open an coffee house.  
Divide the students into two teams: you girls are partners. Now you are going to work out
start-up and marketing proposal based on the following questions:
 
 
首先问他们想开什么样的咖啡馆
1)       what kind of coffee house do you have in mind?
 
这又是一个难以会啊的问题,就算用中文说一时也说不出来。如果没人回答,可以问下,is it like Starbucks? Or it’s like another C-straits? or it’s like the one in foreign language bookstore?
 
再通过问一下的问题,让学生慢慢理清思路,并同时学到并使用target guests homey, neighborhood gatherings, business atmosphere, hang out with, grab a coffee/a bite/something to eat, distinctive等表达法方式。这些表达方式都是一些调料,你给学生,让他们自己炒。炒的方法不对要及时纠正,如果还有写调料没有提前提供,在学生的要求下及时提供,他们就可以用这些调料勉强烹饪出一些不算太难吃的菜。
 
l         Who are your target guests? ( a small mom-and-pop type or a major one? For businessmen or for students/white collars/yuppies/xiaozi (petit bourgeois)…
l         is it a very homey place for neighborhood gatherings or with a business atmosphere
l         is it a sit-down place where you can hang out with friends all day or you simply grab a coffee and rush out?
l         Is it a coffee house with very distinctive characteristics or a very common one?
 
(四)谈论完咖啡馆的定位,就要决定咖啡馆的位置,而这个位置必须要和其定位/风格/目标群体相对应,同时还要是其总的启动资金所能承受。
学生在这个讨论中,会有自己的决定,并和其他人产生分歧,从而引发一定的讨论。并会用到Office block, after work, lease agreement, potential customers等表达方式,在学生讨论的时候及时给予引导并提供相应的表达方式,并尽量理顺一些别扭的句子。
2)       Where will be your coffee house located? ( considerations: foot and car traffic, demographics (population of potential coffee drinks), rent, safety, etc)
3)       Are you going to buy or rent(lease) a place? Why?
 
 
(五) 然后就谈到了要投多少钱。
学生会根据所租的店铺的位置和面积等计算出一个大概的每年店租,然后再根据以后雇佣的员工人数,工资,社保,设备采购,广告等等粗略估做出一个预算。精确度不是重点,重点的是在考虑预算的时候运用到staff, recruitment, equipment purchase, promotional expenses等等单词和词组。
4)       How much is your start-up budget?
 
 
() 知道要花多少钱,就要去筹钱了。
这是一个可以变得很异想天开的话题。学生答案中会有take out a bank loan, borrow, savings, financial ready, start my own business, shark, mortgage 等用法。老师可以不停地发难,告诉他们这样借钱给能借不到,逼他们不能地相处新的方法。比如你告诉他们银行不会借钱给你的,你没房子,也没家庭,还这么年轻,月收入也不高,银行会觉得太risky。然后他们就可能告诉你 then I will rob a bank. 设计这类很现实的问题,让学生提供解决方案,比起设计那些做道德上的情感上的是非讨论会更容易进行,也更容易让学生学到适用于工作和生活的实用表达方式。老师可以借机插科打诨,比如
I’m broke, but I can sell my wife. (I wont do that? How about me selling your wife?) 
If I really want to open my own coffee shop, I can afford to make some sacrifice, and work as a man whore.
I will fly to Macao. I will take a chance there.
 
以下是问题和部分学生答案。 
5)       How are you going to raise your start-up capital?
I will try to take out a bank loan.
I will borrow from my family/relative/friends.
I’m rich. I will use my savings.
I won’t get started before I’m financial ready for starting my own business. I will wait until I’ve earned enough money.
I will go to a shark I know. 
I will sell my house.
I will mortgage my house in order to get a bank loan.
I will see if I can get some venture capital.
 
……
……
 
正文(一)小结:
英语教学的方法有很多,设定任务,并让学生做出方案,并将实用英语表达方式的习得有机融入不断的讨论中,是这堂课的一个尝试。 
 
下文会尝试将真实的职场英语情境和商务写作无缝融合到讨论当中。 
(未完待续) 

 

 
 
正文(二)
 
我们继续。
 
(七)通过投资额来学习数字的说法。
接下来,学生可以根据自己真实的经济实力和对此项创业计划的信心,来决定自己投入多少钱。这一项算是对于数字的练习,因为很多人对于英文数字还不习惯。比如10万=100,000. 2千万是2 million,两千二可以说成22 hundred, 会比说成2 thousand and 2 hundred更便捷。 我自己就对数字不敏感,还曾经闹出2.5 years 这样的笑话(当然是在酒醉之后),正确的说法应该是2 years and a half, or 2 and a half years. 顺便还可以告诉他们2012室怎么说。总之,每个问题都有深意,不是用来填充的应景之物。
1)       How much would each partner invest?
 
(八)决定总经理的最佳人选
这个环节也比较有趣。因为想当总经理的人,得跑出来说明自己为什么是a good fit(适宜的人选),而那些不愿意当的人会推荐的同学,也要说出理由。
2)       Who will be the general manager?
 
(九)咖啡馆的名字,slogan,广告口号,logo颜色和设计
这部分除非碰上学习广告设计等相关专业的,否则问了也是白问,纯属为难学生。所以上课时直接掠过。但是如果学生有相关专业和行业的人士,不妨拿出来探讨一下。好的课程,应该根据学生的实际情况,即使调整。以免学生觉得太生涩乏味。
3)       What will be the name of your coffee house.
4)       What’s the slogan of your coffee house? ( such as “a home away from home” “there is no place like xxx. )
5)       What color will be your logo?
 
(十)食物/饮料/设备的供应和采购
设计这部分的纯碎是为了机械式地积累词汇(有些词汇还特别偏),能记住多少就看学生课后的用心与否了)。而且这部分比较危险,因为学生会说出一些他们都无法用中文形容的东西,比如我现在还搞不清楚,那些餐厅里的服务员拿着的诺基亚手机叫点餐器,更遭的是,我现在也不知道英文怎么说。还好学来也基本没什么用,就算了。
 
6)       What kinds of foods, desserts, drinks does your coffee house provide?
Tiramisu,cookies,cappuccino,steak, green tea, red tea, espresso, mocha, fruit/vegetable salad, milk, muffin, bagel, pie…
 
7)       What equipment do you need to purchase?
Coffee grinder, coffee maker, espresso machine, coffee roaster, display refrigerator, sink, dishwasher, coffee pots, thermoses, cups, cutlery, cup sleeves, napkins, plates, toaster, microwave. Paper dispenser, sanitizer, apron
 
 
(十一)开始雇佣员工吧!
这是可以无限扩展的一部分,就看你还剩下几分钟上课时间了。首先问学生
8)        How are you going to employ the waiters?
 
有些人会告诉你I’ll go to the recruitment fair, 有些人会告诉你I think we just need to post an ad in the shop window.这个时候就是老师告诉他们人才市场怎么说,贴广告怎么说,window前面用哪个介词的时候了。还有人会告诉你他们会使用网络招聘网站的服务,会让人去19楼论坛发帖子等等。你还可以问学生当年的第一份工作是怎么找到的,然后你会发现他们做过一些奇怪的工作。
 
接下来就是面试环节了
面试环节可以做成角色扮演,让一些人当应聘的服务员,另一些人做面试官。面试官的任务就是为难学生,而老师的任务就是挑战面试官并在面试官卡壳的时候自己上去问服务员。我去滨江上课的时候Zoe就将这一部分弄得别开生面妙趣横生,这是我们所希望看到的,但是我们最终一致决定不录取这个搞不灵清的服务员。
9)       What questions would you ask the interviewees?
l         Tell me a bit about yourself
l         Do you have any previous work experience?
l         What’s your salary expectation. how much salary/mondy do you want?
l         When are you available?
l         How do you describe your personality? 
l         Are you ok with working in shifts?
l         What do you think make a great waitress?
l         What would you do if the guest… 
l         When can you start.
 
正文(二)小结
互动型的课程很难上,因为需要及时反馈,但是具体情况难以完全预见。有时候上课有可能会有活宝学生让你无论如何都觉得自己很有趣很有创造力,比如我的学生Rebecca, Ben,我每次给他们上课,都觉得自己好好玩好性感;再比如滨江的Zoe老师,也是难得的优秀的好学生;还有的学生比如Helen,april(大A和小A,我不是说你,我有三个学生叫april)等,可以挖空心思提供她们的想法和故事。(其他学生接下来夸)。但是有的时候会碰上学生就是不讲话,这个时候,就必须有所准备,尽量避免冷场。学生有料就在一边起到引导和纠正的功用,学生没料且引导失效,就要拿出自己准备好的东西讲。
 
还有作为老师,要尽量用最平实最顺畅最简明的表达方式去表述,即使你脑子里知道一些很漂亮的表达方式,如果学生难以掌握或者不够实用,也应该只留给自己,你得指望课堂上所学习和使用的表达方式是容易记住朗朗上口的。有些老师会通过课前准备一些慌兮兮的表达方式来忽悠无知的学生,好让他们觉得老师很神秘很强大,其实是不好的。你告诉他们逃课可以说成play hooky; play truant,cut class, shirk school最后很不情愿地告诉他们还可以说skip class,并且顺带告诉他们一些无法从字面上理解并且他们一辈子也用不上的的习语和俚语,其实是在忽悠他们把他们脑子搞糊涂。而你知道那么多表达方式也只是课前准备过而已。要让学生使用已经学过的单词,比如翘课你说成skip class, 翘班就skip work。而不要通过吓唬他们造成他们对你的个人崇拜,但是下次要用的时候就再也想不起来伟大的老师曾经教过他们什么了。  

 

 

 
16 tell me about your business hours? Why? What are good things about a 24/7 coffee house? Why in the morning?
这部分是关于营业时间的探讨。
 
17 Are you going to run your coffee house full-time or part-time?
不同的人对这个问题有不同的回答。有的人只打算下班后来看下,有的人认为自己周末可以过来看店,有的人说干脆请个店长,自己只负责数数钱。
 
18)   Who will be in charge of the decoration? What’s your budget for the decoration?
听到这个问题。学生们有的毛遂自荐,有的人会推荐别人。我会为他们原因,他们就会成熟为什么自己是合适的人选,或者为什么谁谁谁很适合。
关于装修的预算也引发了争论,有的人认为不应该花太多钱,有的人则认为要装修得很豪华,这样可以把价格提上去。因为一旦给人低廉的印象,以后想提价就难了。
 
总之,这部分的讨论还比较激烈,也能一窥学生们不同的做事理念和风格。
 
19)   what licenses do you need to get?
这部分专业性很强,所以给了楼上的那篇伪专家的文章供大家参考。基本上就让大家学习了几个单词而已。
 
此处略去五个问题
 
25 How are you going to organize your opening to make sure it’s a great start?
这个问题比较能激发大家的创造力,关于如何一炮打响大家都纷纷提出了自己的看法。
 
26)              How are you going to advertise/promote your coffee house? ( how are you going to let your prospects know about your business?)
关于如何做市场推广,是最后一个重点讨论的问题。大家都不是专家,但都知道皮毛。而且从互相的讨论中获取灵感,提出了很多点子。
以下是同学们说出的几个点子,课堂上还问了他们为什么选用某个方法,还无情地质疑了一些ideas的有效性。
 
Free samples,
Low-cost coupons
Partnership with banks, English training schools,
English corners, parties,
Sponsorship
Forum promotion
Online viral marketing
Celebrities
Place online and newspaper advertisement
Build a website/blog
Build a qq group.
social atmosphere, relaxing work space, fast drive-through service, healthy meals, late-night hours
 
27How are you going to create your website? ( outsource the job to a professional website designer or ask your friends or family for help?) why?
最后一个问题后就圆满结束了。
 
 
 
这是一堂基于问答的并融入了角色扮演的互动性英语课。但是从整体来看,整堂课又是一个大型的角色扮演,情节是一群投资者讨论开一家咖啡馆,要讨论并作出决议。
 
后面还设计了一堂课,叫how to turn around a coffee house,是咖啡馆的投资者和经营者坐下来讨论如何让一家经营不善的咖啡馆扭亏为盈。是咖啡馆系列课堂的第二次课。
 
接下来还会涉及一堂有关咖啡馆的课,是关于风险资金的。到时候我会让学生做一个成立咖啡馆的presentation,以说服其他学生(风险投资者)的资金。课堂由presentation和问答组成。
 
这样的课并不好上,但是上得好的话能让学生完全融入到这个情景当中,并不断挑战自己智力和经验,而且可以有机结合让角色扮演,公文写作。
 
所谓的轻松学英语完全是扯淡。学英语可以很有趣,但绝对不轻松。要能开口,必须动脑思考,讲出自己的话来。老师和学生在课堂上应该很入戏,下课后都感觉很累才对。这就是我一直说的,不好的英语课是看黄片,没互动;好的英语课是做爱,很互动很累很好玩。(如果实在不能engage学生,只能呈现黄片,也要呈现得跌宕起伏,引人入胜)。
 
希望以后有英语比我更好,工作经验比我更多,更好玩的老师来上这些课。 

“派系斗争”怎么说

By Vincent from www.englishvincent.com

4.“派系斗争怎么说

今天上课的讨论话题是做销售人员的优缺点

有人说销售部派系斗争很严重,并向一个做销售的学生求证,那位学生说是的,然后问我派系斗争怎么说。我说我不会。

后来去查了下,原来是factional strife

Factional

[uncountable] formal disagreements and arguments between different groups within an organization

jealousy and faction
factional adjective factional conflict; factional strife

可以说I can’t stand the factional strife in sales department. They fight too much.

不过不知道有没有更常见更口语化的说法,请赐教。

5. 做销售的都很爱说服人,很强势,不说服你誓不罢休怎么说?

一个学生谈自己公司的销售,认为这些人往往是不说服别人誓不罢休,如果你不能接受他们的观点,他们会不厌其烦的继续尝试说服你。不过这个是做销售的特性。又把我难倒了,爱说服别人的,在观点表达上很强势的,应该怎么说?我觉得manipulative, control freakpersuasive, 都不大对。接连被难倒,只能立马去问室友,室友说了个overbearing,表示很强势,刚才查了下字典,发现意思是

forcing others to do what one wants (without caring about their feelings); domineering 专横的; 跋扈的; 横行霸道的: an overbearing manner 专横的态度. > overbearingly adv: overbearingly proud 盛气凌人.

也不对。 后来琢磨了下,pushy还比较好。Pushy经常用来形容销售人员令人厌烦地不断出击,力图说服你购买他们的产品或者服务。

behaving in an unpleasant way by trying too much to get something or to make someone do something:
a pushy salesman

那么这里用来形容他们锲而不舍地向说服你同意他们的观点还是有点靠谱的。

另外一个词argumentative 爱争论的,应该也能从某种程度上表现这一点。

还有另外一个词,叫opinionated

If you describe someone as opinionated, you mean that they have very strong opinions and refuse to accept that they may be wrong.
Sue is the extrovert in the family; opinionated, talkative and passionate about politics.

不过如果要表达那个意思,可以说成Sales people always have strong ideas/opinions about things. They won’t give up until you are convinced. They are very pushy and argumentative.

 

Tomorrow or For Tomorrow? 差之毫厘 谬以千里

 

By Vincent from www.englishvincent.com
 
很多人对英语语法会有两种极端的观念。一种人经常拿着复杂的巨型让我分析,被语法所奴役,而且是被只有那些专业的语言工作者该关注的语法所奴役。没有必要。
 
一种人则鄙视语法,认为只要会说就可以了。殊不知,让你花时间写都写不好,即兴说又怎么说得好?不是说你的语法不行你的口语就地道了。我们读书要接受语文的教育,所以以后我们的写作和谈吐都显得我们是接受过教育的;英语为母语的人也是这样的,没有接受过英语教育,就会限制表达能力的提高。可能用自己的母语写封离职信都说不清楚。我上次收到一份英国同事的邮件就把 should’ve 写成了should of,因为他们读起来是一样的,但是写起来鬼都不知道什么是should of。
 
虽然我很谴责我们的英语教育中的语法教学,但是最基本的语法还是要精通,否则也容易造成意思上的巨大偏差。
 
上次一个学生想说, I need to prepare for the business trip tomorrow. 他的意思是,明天出差,今晚要准备下。
但是说出来的英文的意思缺成了我明天需要为出差做准备。 如果非要用这个句型,必须在tomorrow前加一个for,这样和tomorrow’s business trip,相当于一个定语,来修饰和限定business trip。但是如果孤零零放在句子后面,就变成了时间副词,造成prepare这个句子谓语的动作是发生在明天了。比如,make an appointment tomorrow 是明天定个约会,但是make an appointment for tomorrow,是定个明天的约会(明天见面,而不是明天定这个约会)。
 
我们不能要求所有的人都知道这个差别,但是很多时候我们必须更加敏感一点,去发现这个差别,多问几个为什么,力求有一定程度的进步。并且在说和写的时候,试着把句子说得更短,以免难以把控而出现差误。这句话如果就简单地说成 I will go on business trip tomorrow. I need to get ready/prepare for it tonight.就不会出现这个错误。如果不能达到句子流畅,不妨把句子拆短。不容易出现错误。

AWOL

 By Vincent from www.englishvincent.com

 
昨晚让学生写一封邮件,有关设备在客户工厂里做try-out的问题。其中有一句话是“他擅自离开costa回家”。
 
一个学生说成he went home without permission. 我觉得挺好的,谁都看得懂。
我自己的英文版本是he took the liberty of leaving Costa for home.
 
当时课堂上一位美国朋友也在听课。
 
说可以说He was AWOL。
AWOL=Absent WithOut Leave (不请假就离岗)。
比如: are you afraid they will they you went AWOL?
 
 
这里其实无所谓哪一个更地道。主要要看我们是在跟谁写邮件。如果你在和美国人加拿大人这些以英语为母语的国家的人写邮件,他们肯定可以很好地理解你的意思,但是如果我们在和欧洲或者亚洲的一天英语不是太好的人写,可能我们就应该用一些更通用的表达方式。万一对方不明白这个缩写词,他们就不得不去Google或者查阅字典,万一对方是个日理万机的CEO,他会觉得你的英语够操蛋,老子可从来不查字典。
 
所以说成without permission是很好的,经常使用商务英语的人都应该知道这个是什么意思。 而且我相信without permission会比take liberty of doing something这样的用法更容易被广大的使用英语的人接受。.
 
我想说的是,首先我们要写让大部分人都一目了然的英语,是通用简介的;其实我们要确定确实有这个说法,是准确地道的。
 
所以我对那位美国朋友说good to know. But I don’t suggest them use AWOL. Probably there will be some communication problems.
 
写邮件是一件挺难以把握的事情,既不能写得像大学毕业论文,又不能写得很街头,或者写得让人觉得你很没有文化。邮件是书面的,但是邮件就是直接的沟通,只是这个载体是书面邮件而已。宗旨还在于“提高沟通的效率”,尽量让对方减少查字典或者重复看邮件就能明白你的意思。也就是说写得让大部分看得觉得很舒服。写的时候尽量用自己已经知道的词汇和表达方式,看看如何去遣词造句让自己的单词储备能否发挥出最大的效用,并且看看对方的邮件是怎么表达的。而不应该一有困难就查字典,然后部分青红皂白就写上去,或者随意把自己看新闻/小说/影视剧中学到的意思放上去。
 
很多人写邮件有困难,认为自己写作有问题,认为自己应该去背新概念应该多看新闻,可是就算背出来照样不会写东西。因为文体有差别!就好象不会打拳击,认为自己身体强度和灵活性不行,动作也不会,所以拼命去练羽毛球和不联系拳击一样。虽然最后你的体质和身体灵活性协调性上都更适合打拳击了,但是你已经浪费了太多本来应该用于直接练习拳击的时间。最好的方式还是拿着字典去分析外国客户的邮件,看看人家是怎么写的,自己跟着模仿,然后再做点牛津活用英语语法,提高自己理解能力,到时候写出来的东西人家看着就很舒服了。
 
现在,你不妨翻译一下这个句子:
 
没人知道还要等多少天我们才可以提货。

为什么你的英文不地道—分享一个学习英文的好习惯和好技巧

 By Vincent from www.englishvincent.com

 
上次收到一个朋友的英文短信,意思是说 我不小心删除了你的短信,能不能再发一遍。
 
她的英文是
I deleted your message incautious, can you resend it?
 
我一看就知道是金山词霸查出来的,后来确认过,确实是这样。
 
首先这里,incautious是一个形容词,如果这里用incautious是对的,delete是动词,后面应
该跟incautious的副词incautiously。
 
但是,我们平时说不小心,会用by mistake, accidentally, by accident等等。而不会说incautiously。因为当我们说不小心的时候,我们字面上说的是误删短信的原因,而不是这个动作的性质,这个动作的性质是 “误删”“错删”“删除了不该删除的东西”,而这个导致这个动作的原因是“不小心”,我们在说英文的时候,就要知道我们这里说的不小心的性质。如果抱着金山词霸生搬硬套,说出来的英文就会词不达意。
 
Cautiously是in a cautiously way的意思,不小心地。如果这个句子用incautiously,意思是“我通过不小心的方式”删除了你的信息,而不是“我误删“不小心”删除了你的信息。 那我还可以认为你很小心地误删了我的信息呢。
 
对于那些有一定语法能力,可以组织一个句子的人来说,具体的词组,单词的选用不能只根据字面的意思。平时要多注意多记住用法,实在没学过没记住的,可以打开灵格斯和有道字典查阅一下,从它们给出的例句和表达方式中遴选比较靠谱的说法,然后再输入灵格斯和google进行确认。 先去看字典的例句,如果你的灵格斯安装了朗文,牛津,麦克米伦,剑桥等多部主流字典,你就会发现你所筛选出来的accidentally, by accident, by mistake是比较地道达意的说法。 然后把delete message by mistake, by accident, accidentall,incautiously输入google,没人会用incautiously。
 
我平时在做翻译,写邮件,网上聊英文的时候都会比较谨慎,对于自己不确定或者不会的说法,都会先利用google,灵格斯,有道查阅,然后再利用它们求证是否正确,有时候甚至会看整篇的文章以确定确实有人这么使用。虽然有时候还会出现错误或者不够妥当,但是这样做可以有效降低出错的机率。而且这样的过程也可以帮助我有效地记住一些表达方式并提高语感。我们说英语要脸皮厚,不怕出错,但是同时我们还是要审慎地对待它,以免重复自己的错误而阻碍自己的进步。
 
上次一个学生想说, I need to prepare for the business trip tomorrow. 他的意思是,明天出差,今晚要准备下。
但是说出来的英文的意思缺成了 我明天需要为出差做准备。 如果非要用这个句型,必须在tomorrow前加一个for,这样和tomorrow’s business trip,相当于一个定语,来修饰和限定business trip。但是如果孤零零放在句子后面,就变成了时间副词,造成prepare这个句子谓语的动作是发生在明天了。 比如,make an appointment tomorrow 是明天定个约会,但是make an appointment tomorrow,是定个明天的约会(明天见面,而不是明天定这个约会)。
 
我们不能要求所有的人都知道这个差别,但是很多时候我们必须更加敏感一点,去发现这个差别,多问几个为什么,力求有一定程度的进步。并且在说和写的时候,试着把句子说得更短,以免难以把控而出现差误。 这句话如果就简单地说成 I will go on business trip tomorrow. I need to get ready/prepare for it tonight.就不会出现这个错误。如果不能达到句子流畅,不妨把句子拆短。不容易出现错误。

I’m so gonna File a Complaint against the Scumbag from Jiuzhou Driving School

By Vincent from www.englishvincent.com

在设计一个单元的课程,关于生活/工作/出差中碰到的各类问题,麻烦,糟糕的服务,差劲的产品等等。比如打印机坏了,电脑中病毒了,助手老是在做文书的时候犯错误,旅馆空调怀了而且前台态度很差,在餐厅等了很久还没上菜,约好的客户无故迟到2个小时,室友从来不帮忙整理客厅,后面的混蛋强行超你车等等等等。

碰巧最近被丁桥一个叫九洲驾校的无良驾校弄得很不爽,所以写了这篇文章。

人都喜欢谈论自己或者自己擅长和熟悉的事情,学生也是人,所以要让学生谈论他们知道的事情,大部分学生是女人,女人除了有人的这个通性之外,还拥有特别喜欢抱怨的特性,所以要让她们谈论让她们不爽的事情。希望这堂课能利用女人的这个特性,促使女人们多开开玉口,让女人们在课堂上做一次怨妇。

如果你最近碰上了什么倒霉事,做了冤大头,也可以把你的故事用英语写出来。

科学研究证明, 适当抱怨,有益身心。
 

I dropped my driving lessons on Monday. The driving school’s name is 九洲驾校,and it’s located in Dingqiao. My ex-colleague introduced me the driving school when we were having seafood last time. I was a bit drunk, and asked him to recommend a driving school to me. He gave m the cellphone number of his friend who was running a driving school.
The next day, a driving instructor Li from the school came to give me some documents, and a couple of days later we went to xxxxxxx , where I got a physical (health check and registered. I found out on Monday that the registration fee was just around 1000. That means Li took me 500 RMB as deposit without telling me about it.
 
He drove to pick me up in his car the first day I went to their lesson. We finished at around 5PM. “Rednecks are rednecks”. All the instructors there kept yelling at us all day.
 
 
I took it for granted that he would give me a ride home after we hit the road, but he asked me to get off and take a bus home 5 minutes later. I was really unhappy with his arrangement and attitude. He should’ve told me earlier about this.
 
Like a week later, I fixed an appointment with him, and managed to get up early in the next morning, but didn’t show up or call me. I tried to call him for a couple of times but nobody answered until 3 hours later. He told me over the phone that he overslept cause he had a terrible hangover.
 
Around 3 weeks later, I got up at 7 am for my third appointment with him and waited there in my bed for like 2 hours before I got his phone call:
 
“I’m sorry, but I can’t make it there to your place before 10. I overslept. ”
I was really pissed off, but I didn’t say a word. I thought he was still forgivable. But I had a change of mind late in the afternoon, and decided to drop my driving lessons there. So I called him and he accepted my deregistration right away like he couldn’t wait to get rid of me.
I called to confirm our deregistration appointment this morning when I was at the bus stop, but he told me I needed to get the stamped approval from another driving school before they accepted my deregistration. I called another driving instructor to find out that wouldn’t be necessary at all. Li just wanted to give me some hard time. I called him again and insisted on keeping the appointment as scheduled.
It was 11 when I got there. That means I spent like 70 minutes on the bus!! He was really rude when we were going through the transfer formalities and said he was doing me a favor by refunding me 250 RMB, and he already had enough students, and I was too blame for it…shit like that… how shameless was that?!
 
I’m so gonna file a complaint against him, but the thing is, he still holds my card for the simulation test. He was supposed to give it to me right after my registration or at least return it to me on Monday morning.
What did I do to deserve that? I don’t know? How many scumbags am I supposed to meet in 2009?
BTW, my boxing instructor also sucks major ass.

通过对话学习以Pose为词根的高频单词

 By Vincent from www.englishvincent.com 

前几天编了段对话,用于大家学习和复习以pose为词根的单词在职场和商务场合的用法,,复习下学过的句型和表达方式,并顺便帮大家熟悉下几个常见的前缀。
 
Etymologically Speaking—Pose
A: Can you give me a hand with my budget proposal?
Proposal=put forth/forward
The sales department put forward a proposal last week, but the manager didn’t approve it.
B: I’d love to, but I’m composing an email.
Compose=put (words) together=写邮件,写报告,谱曲
 
记得初中的时候就学到这个单词composition=作文
A: I thought you finished your proposal last week.
 
B: I put forward (presented) the proposal to the sales director on Monday, but he was opposed of it. What are you up to exactly?
Oppose=place on the other side=反对,
opposite帮助理解,强化记忆
A: Well, I’m writing Vincent to tell him the Customs will still impose duties even if we declare our goods to be gifts.
Impose=put into=把东西放在(篮子)里以增加其负担=征税/强制/限制/强加
Hangzhou Government imposed smoking ban in public places last month. Damn!
B: We are not gonna get away with it. The customs will impose penalties and expose us on the internet
Expose=to put out=暴露,曝光,揭发
Ex-这个前缀,参见External=外面的,外表的,外部的,
 
I was so pissed off when he let me go that I decided to expose him online. (见Unit 20
A: Yeah, better not play game with them.
 
B: I’m finished. Now let me take a look at your proposal and see what I can do.
 
A: That would be fantastic. I’ll give you a ride home in return.
 
B: You’ve got a deal! By the way, before we get started, how’s your apartment hunting going?
 
A: I made a deposit of 100,000 yuan on an apartment.
Deposit=put down=押金,定金
B: That’s a big amount of money. You’ll lose the money if you have a change of mind.
 
A: As the housing price has been rocketing this year, I just fear the apartment owner will break the agreement. With that amount of deposit, he just can’t afford not to sell me the apartment.
 
B: Where did you get all the money? I thought you didn’t have much disposable money. Did you rob a bank or something?
Dispose= put apart= put in order=arrange= 安排,布置,处理,可供处置的,可供支配的
 
credit card一课中我们学习了disposable income=spare money=可支配收入,闲钱。
I’ll put my spare money in the stock market.
A: Nay, my parents gave me the money.
 
B; it must feel horrible to be a Neet.
NEET:Not currently engaged in Employment, Education or Training
说中国的很多年轻人啃老是不公平的。
A: Like you are in a position to comment. That’s so not fair. Not that we want to be a burden of the family, we young people just have no choice.
Like you are in a position to comment=你也比我好不了多少。
B: I just think you should apply for the position of sales director.
Position=定位,位置,职位
A: Yeah, after we finish this damn proposal. 
 
 

再推荐一部学习商务英语的美剧 Better Off Ted

 By Vincent from www.englishvincent.com

1.       办公室题材的喜剧,海量的职场和商务英语对话
2.       剧情还比较逗
3.       相比我之前推荐的Hotel Babylon, Mad Men,语言更简单实用,所以也更容易听得懂,学得来。 
 
可以拿里做听力和跟读练习,然后先拿着灵格斯搞清楚对话的内容,再进行模仿跟读,并在这个过程中摘录笔记,用于强化记忆和复习。 
 
好好花时间在Better Off Ted, 和Shark Tank这两部电视剧吧,不做到滚瓜烂熟,也要做到模仿得很熟练。

By Vincent from www.englishvincent.com

记得之前推荐过Hotel BabylonMad Men,为大家提高交流性的工作英语。 最近又下了几集Shark Tank(创智赢家),难度比较大,但是用来学习商务口语简直是太完美了!

Shark Tank is a reality show where entrepreneurs make presentations in front of 5 “sharks”. Sharks here mean investors. Sharks will invest in their companies in exchange of certain percent of their company stake if they are convinced their businesses are profitable.

我大概花了2个小时听写第一集第8集的一段对话,太难了,讲得实在太快,不过硬着头皮听写完后再听那段对话就觉得很简单了。大家不妨也下下来做做听力练习。 一个月能听写并掌握一集,肯定会每天都有进步。

 

 

Make A Presentation to Raise Money

DJS: Hello, My name is D.J. Stephen, and this is Sean Conway. Our company is Notehall, we are here asking for a 90K dollars in exchange of 10% of our company (seeking 90k for a 10% stake)
Sean: Notehall’s a website that allows college students to buy and sell class notes and study guides in each the college courses. So, Kevin, Let’s see a huge exam coming upso you naturally are gonna create a study guide to prepare for that exam. You’re gonna load it on Notehall. At the same time, Robert, you have been distracted by a cute blonde girl in class.
Robert: Since I’ve been married for 20 years, that would never happened
Kevin: But he has been stealing my notes for years.
Sean: But you’re gonna go on and Download Kevin’s notes and pay a few dollars doing this. And Kevin could earn a commission on- on the transaction. It’s that simple.
DJS: We launched it at University of Arizona and within 8 months. Our website was being used by 40% students on campus . we pilot launched at Arizona State University and Kansas University and we saw relatively great traffic with basically zero advertising costs. we are planning on launching at 24 universities this upcoming fall. And with your help, and we feel we can go nationwide in just a short period of time making notehall the next dorm room name on the web today
Robert: Is it legal?
Sean: What we are doing is pretty much giving the students a better understanding of the actual course We are teaching those students how to take notes.
Barbara: How do you know the notes are good? Do you get—Kind of get the chance to take a little peek and review before you sign up
Sean: There is actually a preview that’s automatically generated and it shows 30% of the notes
Barbara: what if it’s wrong information
DJS: we offer a 100% money-back guarantee if students aren’t satisfied with the content they buy .
Barbara: That’s better,
DJS: we refund about 25 out of over 5,700 documents that have been uploaded…
Daymond: But a quick question. I want to know… How much have you guys sold in one year
Sean: So we had 5,900 credit card transaction in 8 month, and we have 30K sheer revenue.
Kevin: What’s the price of a typical note downloaded? 
           So the actual transaction price, our average transaction price is around 4 dollars 90 cents.
Robert: You get a cut of the fee I’m paying?
Sean: So on average, Notehall will withhold 60% of the actual transaction and the Notetaker will earn 40%
Kevin: This is a great idea, and like other great ideas on the internet, they get copied right away. Tell me about your competition.
DJS: we do have other pla<fix>yers in the space, and no one has gained traction yet. That– when I say we saw relatively great traffic in K.U. and S.U. it’s because we gain 1,500 new students
in 6 weeks time. Some of the leading competitors in the space have been there and they don’t have hundreds students.
Barbara: Why they were different. Why weren’t they able to get as many people?
DJS: We’ve discovered a way to get content creators efficiently and effectively, and that’s the lifeblood. Our competitors are just focused on trying to get as many users as they can, and no one’s uploading any valuable content. And if they don’t get the valuable content, students are not gonna continue, you’re not gonna grow virally like we’ve seen so far at K.U. and A.S.U.
 

访谈式英语教学的实践和体会

By Vincent from www.englishvincent.com

每次招到中级别的新生,都会给该生生上一堂很exclusive的访谈课。课前让学生写一份英文的personal profile 和job description,  还有其他有关该生工作和单位的材料,备课的时候根据这些材料设计 interview questions, 到了上课的时候就是不停发问,并让其他学生参与发问。如果课前准备30个问题,那么上课的时候可以根据学生的回答再问30个问题并做一些评论。这样可以让学生不停开口讲2个小时。

大部分新生在回答问题的时候都是磕磕绊绊,步履蹒跚的。所以这个时候就要对他们进行即使的纠正和帮助,让他们能够把话讲下去。而另外的学生也会参与发问,不至于打哈欠。

这样做的好处在于

1.这样的访谈是对学生语言环境的仿真模拟,学生在做实际的交流,问答的内容可以帮助他们以后用英文做presentation,写邮件,和外国客户交谈。比起单纯的阅读或对现成对话的练习,自己在老师的提示和纠正下下组织语言说一遍所达到的效果要好很多倍,因为学生是在真正用英语表达。学的东西派得上用场,话能讲得出口,才能交流。

2.如果可以调动其他学生的参与,这种方式可以让课堂很活跃。3个小时的课程几乎全是对话还有老师的纠正。(当然老师会经常卡壳,因为太多话了)。学生如果能在课堂上积极摘录白板上的笔记,并在课后将部分对话整理成笔记,就可以把一堂课海量的对话内容作为再次练习的素材,而且这个素材讲的就是自己同学的事,特别容易记住。

3.每个人都喜欢谈论自己,更会在谈论自己熟悉和擅长的事情时津津乐道。而且事后都会发现自己其实硬着头皮也是会讲点英语的。虽然一开始觉得很吃力,但是久了之后就容易帮助学生逐渐建立自己的语言体系。很多人表达能力欠缺,单词量少也只是原因之一,更重要的在于语言组织能力不足,也缺乏对于单词,词组和句型的实际运用。很多句型其实都差不多的。重复多了,而且被纠正多了,就会慢慢开始用正确的方式去组织语言,话也就慢慢讲得顺了。这个时候再积累更多的单词填进去,讲出来的话也显得没那么别扭,开始“通情达理”了。

4.很多学生看再多文档,学习再多对话,还是会讲出别扭的中式英文,而且经常感到难以启齿,因为大凡是需要老师的学生,都是对于英语这门外语不够敏感的,他们缺乏在自学中自动纠错提高的能力。如果阅读/听力/对话练习等消极的学习方式占据了太多的课堂时间,学生还是难以有质的提高,而访谈式的教学可以让学生不停使用英语,并犯尽可能多的错误,从而让老师有机会能够在交流的过程当中直接指出错误并作出纠正。这样做,再迟钝的学生也容易留下印象。英语教学应该告别被动学习,被动表达,而应该被逼着并硬着头皮主动表达。

5. 长达两个小时的问答过程中,很容易重复相同或者类似的语料,更能帮助学生记忆。

下面是上次访谈的前十分钟录音记录。部分对话整理过,并修改和抹去了部分敏感内容。

Vincent: We know you are a sales manager, right? Suppose you are making a sale presentation in front of your foreign client now, how would you do the “company profile”?

New student:
Costa is a xxx in networking and communication devices industry. Its annual revenue totaled xxx billion in 2008. We have achieved an 30% yearly growth over the past five years. Our mission is to change the way people study, work and recreate with Costa’s networking and communication solutions.

Vincent: Wow. I’m impressed. Obviously Costa has been doing very well these years. Well, could you tell me some very interesting facts about Costa?

New Student:Can you repeat that?

Vincent: Well, tell me some very interesting things about Costa.

New Student:Costa offers very decent salaries to its employees…uh…uh…

Vincent:…uh…uh… well, it’s enviable , but not a bit  interesting … do i need to repeat my questions again?

New Student [totally ignores me]:My colleague bought an apartment with Costa’s credit card five years ago.

Vincent: Are you saying Costa’s credit card has a very high credit line?

New Student:Exactly!

Vincent: What was the credit line?

New Student:About 5 million RMB, he could buy like 10 houses with that credit card, but it was cancelled 3 years ago. I have to use my own credit card now.

Vincent: You should’ve joined Costa earlier,and bought 10 apartments. That would make your filthy rich now. But I suppose there must still be some benefits of being one of Costa’s employees. What if you want to take out a mortgage from the bank now, how much are they likely to offer?

New Student:I’ll need to provide my payslip ( not salary list) . and after checking my payslip, they will offer 50,000 monthly loan to me,

Vincent: that’s a huge amount of money. Another question, where is Costa headquartered?

New Student:xxxxx, xxxxx. There are 5,000 employees in China, and about 2,000 of them will fly to XXXXX for the annual sales meeting.

Vincent: Did you ever get a chance to speak at the meeting?

New Student:Never.

Vincent:You are pathetic.What if you were the top salesman in GCR?

New Student:Definitely. And He (I) will also be interviewed by CEO XXXX XXXXX.

Vincent: Wow…that’s cool. I guess they will hit the strip club afterwards?

New Student:Haha…I don’t know. I never got the chance to find out.

网上有很多可供讨论的ESL Conversational Questions,但是很多都显得太学生太学术气,比如“你认为我们的税务系统存在什么问题?” 感觉像是大学里面只有尖子生才会开口说的话题。比如在一个网站上看到几个关于代沟的问题:

什么是代沟?

你是如何克服代沟的?

你觉得有可能克服代沟么?

很多人认为女人可以嫁给老自己很多的男人,但是男人不可以娶老他们很多的女人。你怎么看? 

要是你的父亲比你母亲老了一倍,你会怎么想? 

你觉得你的代沟斗争和你父亲那一辈人的代沟斗争有什么不同? 

这样的问题,设计到社会/伦理/道德等,普通学生用英语压根就不知道怎么说,也会觉得索然无味。如果无法设计出有趣的问题,就要设计他们不假思索就可以回答的问题。比如

你们公司卖什么产品。

客户是谁?

你们是如何招募合作伙伴的?

能给回扣么?为什么不能? 

为什么您们公司不喜欢雇佣没怀孕过的年轻女性?

你的信用卡额度是多少? 

每个月要还所少还贷?

你和男朋友经常因为什么而争吵?

甩掉前男友的时候你给了什么理由? 

这个方式的坏处在于

1. 老师挖空心思拷问学生,并冒着被学生考倒的危险(这个时候觉得很失败),学生而要经常苦思冥想,一刻不得消停。双方都觉得很用脑过度很崩溃。

2.由于谈话具体内容是未知的,全靠老师课堂的把握,所以课堂效果不够稳定。如果老师当时没有状态或者课堂功课没做好,上课的效果就会大打折扣。

3.其他学生如果生活/社会/工作经验不足,会难以参与到对话中来。

总而言之,要设计问题和情景,让学生不断开口,讲自己的故事和选择,而且保证谈话的内容是派得上用场的。

Hotel Babylon-提高交流性工作英语的最佳电视剧

By Vincent from www.englishvincent.com

前天为了给在酒店工作的Bernice同学上关于酒店英语的互动课程,特地在www.verycd.com上下载了这部片,看了一集后在想:我x,有这么合适的电视剧,还要老师干嘛呀?这部电视剧的故事发生在伦敦的一家五星级酒店Hotel Babylon,看了两集后认为它就是你最需要看到一部电视剧,如果你看电视剧是为了学习你想派上用场的英语,那么就看这一部吧!!不论你是在外资酒店工作,还是在其他外企,还是在贸易公司,如果把这部片子的表达方式都弄得滚瓜烂熟,完全可以轻松应付大部分职场上和商务上的很多沟通。

优点如下:

.你需要的表达方式高度浓缩 
酒店就是职场,而这部电视剧大部分的情节发生在这个职场。不论是在什么单位或者场合,基本的沟通方式都不会相差太多。而这部片子有你需要的最基本的应付职场和商务还有生活中的基本的表达方式,而这种你最需要的表达方式高度浓缩在一集集的剧情里。才看了一集多,就出现了酒店入住,开会,同事之间闲聊,面试,突发问题解决,带客人参观房间,领导训,布置工作任务,处理客户投诉等等等等情景。感觉就象个教学片呀。比你去研究越狱,绝望主妇里的那些没用的英语效率要高得多!!!!给你的建议是,去选取自己觉得有用的对话强化练习。不要学一些比较偏门的表达方式。 

.教你如何沟通
英语好的人,不一定懂沟通。而这部片子里的人在服务行业工作,每天面对形形色色的人,他们的沟通技能很重要,因为大部分人都要和客户/客人打交道。从这部电视剧你不仅快速学到很多表达方式,还无形中知道了如何应对不同的人。应该说,能在Hotel Babylon工作的人,都是行业的佼佼者,而你会看到他们是如何成功的,如何处理同事和上下级之间的关系。酒店是一个复杂,甚至有点黑暗的地方,你从中学到的职场之道,礼仪,为人和阅人之道也会让你的职业生涯从中受益。

3.很新鲜很好看
如果你看腻了那些情景喜剧,有关破案的,悬疑的,科幻的美剧,现在可以换换胃口了。Hotel Babylon很新鲜很有趣也很有教育意义

缺点在于难度相对有点大,部分台词太文绉绉,句子太复杂,有些对话看字幕都不明白,还得查字典。所以我对那些声称自己能听懂英文影视剧95%以上台词的人很是膜拜,估计这些人如果是光是读台词都不能看懂这么大的比例,但是什么东西只要拿来听都能听的懂。就像有些人写东西都写不顺,但是一拿来说话就能神奇地说对了一样。

 

最后,建议大家在选择电视剧的时候选择最适合自己的。英美的电视剧的题材很广泛,用心点,总能找到你最需要的题材。不是英语迷或者电视迷,就别看24小时呀,你多半不会以后去反恐吧?
 
下面贴上今晚上课用到的来自Hotel Babylon的一个情景对话和解析:
Handling A Demanding Guest
 
 
Charlie: It’s just like flushing a toilet on an aeroplane. Vacuum drainage system. Good for the guests, good for the environment. Ah, this very powerful shower can comfortably accommodate two to three people if that’s your thing.
 
First, I’d like you to meet Charlie. He is currently the head receptionist of Hotel Babylon.
At the moment, he is presenting the suite to a very demanding guest Nina.
1.toilet
Flush the toilet:冲马桶
Unclog the toilet: 疏通马桶
2. vacuum drainage system 真空排污系统
3 Unclog 
You can unclog/unblock the toilet, sink or bathtub drain
4. shower: 淋浴室
Ss translate the following sentences:
我去洗个澡,马上回来。
I’m going to take a shower. Be right back.
他现在在洗澡。要不要让他给你?
He’s in the shower at the moment. Would you like him to call you back?
5.accomodate, accommodation.
l         This hotel can accommodate up to 600 guest.
l         The meeting room is not big enough to accommodate 50 people. Perhaps we should move to the canteen instead.
l         Accommodation=Room and board: 食宿、膳宿
l         I claimed my travel accommodation expenses last month, but I couldn’t claim my cell phone expense.
. if it’s your thing: if you like ( to have a group shower), if having a group shower is what you like to do.
 
 
 
Nina: What do you care what my thing is?
 
我喜欢什么关你什么事呀?
你管我喜欢干什么呀?
Charlie: Your thing is none of my business, madam.
 
您喜欢什么与我无关,夫人。
It’s one of your business.
Mind you own business.
 
Nina: Are you flirting with me?
 
你在和我调情么?
 
Charlie: No, Miss Bailey, I’m trying to suggest…
 
您误会了,Bailey 小姐,我是想说。。。
 
 
1. insinuate
If you say that someone insinuates that something bad is the case, you mean that they say it in an indirect way.
2. show up 出现,到,来
You didn’t show up at the meeting.
I waited at the airport for 2 hours, but our customer didn’t show up. I guessed his flight was delayed., but it turned out that was not the case.
3. a bar of soap . 一块肥皂
Rebecca: Morning, my apologies for not meeting you at reception. Rebecca Mitchell, General Manager.
 
Rebecca is the General Manager of Hotel Babylon, Rebecca is in her mid-thirties
my apologies for=I’m apologizing for=please accept my apology for…
 
Nina: Nina Bailey. I’m looking after the band through their European leg of the tour.
 
Leg: A leg of a long journey is one part of it, usually between two points where you stop.
摇滚乐队的巡演叫gig,某一站式leg,比如 European Leg 欧洲站。
Rebecca: I hope that my head receptionist has shown you around one of the best suites in our hotel.
 
1.       head
adj: he is the sales department head.
Noun: he is the head of marketing department.
Verb: he headed the technical department.
3. show someone around=tour someone around, so he or she could look around the place.
Nina: Right down to flushing the john.
 
这里的right的意思是:all the way; completely 从头到尾; 彻底地; 完全地: Go right to the end of the road. 一直走到这条路的尽头.
所以这个句子的意思是;一直看到(介绍到)如何冲厕所。
 
Rebecca: Then I trust that everything’s to your satisfaction?
 
2.       satisfy, satisfication;
you are satisfied with= xx is to your satisfaction.
What are you interested more? Job satisfaction or earning more money?
Nina: Yes, thank you.
 
 
Rebecca: The temperature? The layout?
 
温度,布局(都还满意吧?)
Nina:  It’s all okay.
 
 
Rebecca: The view? The curtains?
 
 
Charlie: We have the same style of curtains but in blue, if that would be more calming.
 
(如果你需要的话)我们还有同样款式的窗帘,不过是蓝色的,眼睛看起来更舒服。
Nina: I don’t want you to change anything.
 
 
Rebecca: Very well, madam. If you do need us for anything at all…
 
Need someone for/ to do anything.
At all=in any way/respect
如果您有任何需要的话,请尽管吩咐。
 
Nina: Oh, actually, there was something.
Rebecca: Madam?
 
 
Nina: Maybe I wasn’t looking hard enough, but I can’t remember seeing a welcome basket.
 
Remember doing something:记得做过某事
Rebecca: Welcome basket?
 
Bernice, how do you say “welcome basket” in Chinese? What guests will be give a welcome basket? Why would the hotel offers welcome baskets? What are usually included?
Nina: Fruit, pâté, olives.The Burlington were kind enough to provide one free of charge.
 
1.Pâté: 肉酱; 鱼酱,用来涂抹在面包上
2.Be kind enough to do:这里不是指好心,而是好客
3. free of charge=for free=to provide a free…
Buy one and get one free
One-for-two coupon.
 
还有有关Bernice工作的一些问题:
Bernice’s Work
l         Bernice, you are working in a hotel, right?
l         Would you please tell us something about the hotel? You mentioned last time it was a posh hotel, right 
l         What did you major back in college?
l         Why did you choose to work in a hotel?
l         What do you like/dislike about your job?
l         Are you paid extra for overtime?
l         What will be the difference if you were able to speak excellent English now?
l         What were your major responsibilities?
l         What’s the difference between handling a foreign guest and a Chinese guest?
l         Does the foreign guests give tips? How much a bellboy will be given for carrying their luggage/bags?
l         Have you ever met a very demanding/difficult foreign guest? 
l         Tell us some interesting or shocking things in the hotel you are working? Are there any weird guests?
l         Do you need to satisfy the guests if their requirements are absurd or bizarre? 
l         When the hotel employees are unhappy with the guests, will they retaliate against them? What would they usually do?
l         What’s the interpersonal relationship like in the hotel?
l         Would you like to be the manger? What it takes to be a hotel manager?
 
l          Did you ever met a very demanding guest?
l          Did you ever lose your temper in front of a demanding guest?
l          How do you usually handle the demanding guest?
l          Did you ever argued with a customer or guest?
l          What would you feel/do if a guest…
l          Are you sometimes a demanding guest?
l          Did a guest or customer ever file a complaint against you?
 
 

死了都没准备好

 

By Vincent from www.englishvincent.com.
 
下午在一家小诊所挂氨基酸,一个女生在手机QQ上咨询我。我大致了解了下她的情况,建议她可以先过来试听一下中高级别的课程,多听几个级别我让我有一个更准确的能力评估。因为很多人觉得自己很菜,但是试听了几次之后,很多人往往都能适应原先他们认为力所不逮的级别。但是她坚决要听低级别的,因为那样有安全感一些。因为听中高级别的课程不在她的comfort zone之内。她现在是个研究生,而且考研的分数很高,但是英语拖了后腿,也影响她进外企。正如我之前说的,性格影响一个人是否能够提高英语。她如果不改变自己的一些思维方式和行为习惯,其实就算进了外企也容易不适应,会发现自己还是无法自如地运用英语。
 
刚才躺床上看一本成功学励志书 How to Get from Where You Are to Where You Want to Be,是心灵鸡汤的作者Jack Canfield写的。里面引用了Ray Bradbury的一句话:
First you jump off the cliff and you build wings on the way down.
先纵深跳下悬崖,翅膀会在下落途中自动生成。
 
作者在书里又继续提到:
                       Quit waiting until you are prefectly ready. You never be.
                             不要等到你(觉得自己)完全准备好了(再采取行动),因为你永远都准备不好 
 
我想把这两句话送给那些数年来都尝试学习和运用英语但是还是很茫然的朋友们,我昨晚苦口婆心写了一个总结,尝试着回答“如何学好英语”这个恐怖的问题,其实还不如你现在就开始学习,现在就开始运用。学不好很多时候不是因为太笨,而是因为太懒太不勇敢,虽然你可能不会承认自己很懒。
 
那些你孜孜以求的东西往往在你学习的过程中被你领悟出来,那些你觉得自己永远无法说出来的英语也是在你磕磕碰碰的时候学会的。
 
我有一个学生叫Linda,是一个快40岁的美女姐姐,她跟我学了一个学期进步最大。因为她从来都不会觉得自己没有准备好,在我身边的时候就是会不提发问,然后尝试自己就开口,学到一丁点东西就会乐呵呵地和我用英语讲。她总是不断重复自己学的东西,而且就算犯错也不会觉得难堪。我在的时候,她总是非常不客气地利用我这个资源,这叫会叫的孩子有奶吃。课堂上写作文,她会写最多,而且不停让我给她修改,一有发言机会,她总是先开口,有时候发现自己其实也不知道讲什么,会卡壳,有时候可以滔滔不绝,有时候是一边翻笔记一边说话,但有一点是肯定的:一次比一次讲得好。工作上有邮件,非常难的商务书信,她也会自己尝试着看懂,尝试着回邮件,还会带到课堂上让我给她讲解。如果说我在大学的英语表达能力还不错的话,也和我上课占用老师资源有关。我想说,学英语就是这么一点一滴学起来的。既然开始学了,就抓住一切机会看、说、听、写、练、问、辨析、修正。我在昨天的文章中也提到了这种精神。我以前待的公司有很多人是进公司后在那个环境中提高的,因为他们就敢于用那些烂英文,用久了就不那么烂;而那些依赖别人或者不相信自己的人往往躲在自己的comfort zone停滞不前。因为没人会等你,没人会管你英语怎么样。你最好靠自己,硬着头皮地去学去用。
 
前面说了这些,可能还有点虚,你还是觉得茫然,没有安全感,总是渴望“系统的学习”,即使学习,最好从零基础开始,生怕漏了什么。其实成年人的英语水平“很诡异”,不是说漏了什么就不行,因为本来就是个大漏斗,关键在于补了多少。一般的成年人也不大会三四年地不停跟一个老师或者学校学。关键是有点入门后,不停地抓住机会去修补那个大漏斗。
 
现在,我希望你们去搞清楚什么事comfort zone,虽然这个学来没用,但是你起码会了两个单词。还有,我希望有一定英语水平的朋友们靠着自己不择手段把下面这段话弄懂,感兴趣甚至可以翻译出来,就此开始自己的英语学习之旅。这段话是作者以谈话的一起写在书里的,是很实用也很有启发性的一段话。你搞懂了这句话,肯定对于你茫然的英语学习有所帮助!
 
(quoted from "How to Get from Where You Are to Where You Want to Be" by Jack Canfield.
You want to be in the restaurant business? Go get a job in a Restaurant and start learning the business. You want to be a chef? Great! Enroll in a cook school. Take action and get started-today! You do not have to kno everything to get going. Just get into the game. You will learn by doing.
 
再试试弄懂这段话: 
 
Most of life is on-the-job training. Some of the most important tings can only be learned in the process of doing them. You do something and you get feedback-about what works and what doesn’t. If you don’t do antying for fear of doing it wrong, poorly, or badly, you never get any feedback, and therfore you never get to improve.  
 
如果你查了牛津和朗文,用了灵格斯和有道的网络词典,靠自己的努力也无法理解这段话,认为有什么障碍,但没有觉得这段话和你的水平相差太远,你应该做的就是直接在这里问。大部分成年人都很难学得面面俱到。碰到什么,立刻想办法弄明白,毕竟这里很多人都乐意做个老师。学到了,马上就找机会用一下,比如在这里回个帖子,尝试着用一下get to这个词组,回忆一下自己是否以前想用on-the-job training而不知道怎么说,是不是不知道important的比较是要加most,而不是在后面加-est,再思考下到底哪些单词是这么加的,为什么for fear of 后面是doing而不是do,wrong到底是什么词?形容词还是副词?
 
有一句话说得好:英语是学会的,不是教会的。我在这里有点不要脸地提经验讲感受,如果我说的这些还有用的话,也是我在常年学习和运用中体会出来,常年用脑子处理各类信息领悟出来的。别在那边迷茫,抓起身边的书,就好像你现在囹圄,无聊至极一样地去读一本书,你肯定就会有收获。如果能靠自己运用英语是你的目标,每天去弄懂一段对话,并熟读下来,你就会一天天地靠近这个目标。
 
最后以书中的一句话结束本文:
The best strategy is just to jump in and get started. Don’t keep putting things off waiting for 12 doves to fly over your house in the sign of a cross before you begin. Just start.